When you are serving in a customer support capacity for a company, you get the opportunity to handle your client’s frustrations, questions, and inquiries. You get a direct pulse on what they’re loving, what they’re not loving, where they are getting stuck, and what they’re confused about.
Read MoreIt seems like that moment of “it’s perfect!” washes away entirely and I think, “What was I thinking?!” “That header needs to be the brand color!”… and it goes on. Can you relate?
Read MoreIn the last 48 hours I have received emails and texts from every.single.client asking some variation of the question, “Is this spam?” That has become my inspiration for this blog post.
Read MoreEvery entrepreneur should have a trusted friend, coach, or mentor they can turn to in times of stress. My mom just happens to be my mentor, so maybe it’s better to rewrite Step 1 to: Call your mentor.
Read MoreThese are the four things I would recommend starting EARLY in your business. If you aren’t early in your business, that’s ok too. It’s never too late to improve your systems.
Read MoreLoud neighbors. Screwing up a recipe. Extreme heat. A bad workout instructor. Wasting time. What do they all have in common?
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